Inside Sales Engineer /Associate

About Richards

Richards Manufacturing Company is a producer of electrical and gas distribution equipment for utility and commercial/industrial markets. For over 70 years Richards has served the industry with quality, dependability, and outstanding customer service. With humble beginnings as a family owned and operated business—originally entering the market as a producer of a single style of underground connector—Richards has evolved to offer a wide selection of products across several product lines. Our offices and manufacturing facilities are located in Irvington, NJ—approximately 14 miles west of New York City.

Job Description

We are seeking a motivated and detail oriented Inside Sales Engineer/Associate to provide technical sales support, assist with quoting and bid preparation, and handle general customer service inquiries. This position plays a key role in supporting the sales team and ensuring seamless communication between the company, customers, and marketing teams.

Location: Onsite (Irvington, NJ) 

Hours: 8Hr Day shift (Monday-Friday)

Key Responsibilities:

• Technical Sales Support: Assist the sales team by providing technical expertise and support for customer inquiries, product specifications, and solution recommendations.
• Quoting and Bid Preparation: Prepare accurate and timely quotes and bid proposals based on customer needs, specifications, and company capabilities.
• Customer Service Inquiries: Respond to general customer inquiries, providing information and support related to products, services, and order status.
• Marketing Support:
  • Report any errors or inconsistencies in marketing materials and provide suggestions for improvement.
  • Participate in literature review and proofreading to ensure the accuracy and clarity of promotional materials.
  • Collaborate with the Creative Lead to provide drawings, models, and other visual assets.
• Bill of Materials Maintenance: Work closely with the Marketing/Sales Manager to maintain and update Bills of Materials (BOMs) for accurate sales tracking and order fulfillment.

Qualifications

• Bachelor’s degree in Engineering (preferred) or a Bachelor’s degree in Business/Marketing.
• Previous experience is not required; however, a strong interest in sales, customer service, or engineering is a plus.
• Strong written and verbal communication skills.
• Detail-oriented with strong organizational and time management abilities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work effectively in a team environment.
• Willingness to learn and take on new challenges.
• Basic understanding of engineering concepts and/or marketing is a plus.

Benefits and Compensation

• Pay: 85,000$/yr
• 401(k) with matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Apply with your information

Please complete the below form and attach a CV to apply